Frequently Asked Questions

Q: What if my order arrived damaged or incorrect?

Contact us immediately at info@gardenislebathandbody.com and we'll make it right.

Q: What is your flagship product?

Our flagship product is Coco Mac Body Beautiful — a luxurious, reef-safe body cream crafted from unrefined Cocoa Butter, Macadamia Butter, Plankton, and Aloe. Coco Mac was created by our founder Cori while she was a proud member of the Kauai Made government program — a distinction she held for over a decade. Originally developed in Kauai, Hawaii, it soothes, protects, and nourishes skin for the whole family.

Q: Are your products reef-safe?

Yes! Our products are reef-safe. We use unrefined Cocoa Butter, Macadamia Butter, and Plankton to provide natural UV protection comparable to SPF 30 — without any harsh chemical sunscreens.

Orders & Shipping

How long does it take to process my order?

Orders are processed within 1–3 business days. We do not ship on Sundays or holidays.

How long will delivery take?

Standard US shipping takes 1–5 business days after processing. You'll receive a tracking email once your order ships.

Do you offer free shipping?

Yes! Orders of $75 or more ship free within the US.

Do you ship internationally?

Yes! We ship to many countries worldwide including Australia, Canada, the UK, Germany, Japan, and more. Shipping rates are calculated at checkout. Any customs duties or taxes are the customer's responsibility.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of receipt. Items must be unused, in original condition, with tags and original packaging. A $6 return shipping fee applies.

Are any items non-returnable?

Sale items and gift cards cannot be returned.

How do I exchange an item?

Return your original item and place a new order for the item you'd like instead.

What if my order arrived damaged or incorrect?

Products & Ingredients

What is your flagship product?

Our flagship product is Coco Mac Body Beautiful — a natural, reef-safe sunscreen cream crafted from unrefined Cocoa Butter, Macadamia Butter, Plankton, and Aloe. Coco Mac was created by our founder Cori while she was a proud member of the Kauai Made government program — a distinction she held for over a decade. Originally developed in Kauai, Hawaii, it protects, soothes, and nourishes skin for the whole family.

Where do your recipes come from?

All of our recipes were created in Kauai, Hawaii, inspired by the island's natural beauty and Polynesian traditions. We source natural, organic ingredients like Cocoa Butter, Macadamia Butter, Mango, Papaya, and more to bring the spirit of the garden isle to your skincare routine.

Is Coco Mac Body Beautiful a sunscreen?

Yes! Coco Mac Body Beautiful is a natural, reef-safe sunscreen. We use unrefined Cocoa Butter, Macadamia Butter, and Plankton to provide natural UV protection comparable to SPF 30 — without any harsh chemical sunscreens.

Are your products natural?

We craft small-batch skincare using natural, organic, Polynesian-inspired recipes with botanical extracts including chamomile and calendula. Every recipe was developed in Kauai, Hawaii.

Are your products vegan and plant-based?

Yes! All of our products are plant-based and vegan friendly.

Can Coco Mac Body Beautiful help with sunburn, bug bites, or sun rash?

Yes! Coco Mac Body Beautiful can immediately soothe sunburn, bug bites, and sun rash. The Aloe in Coco Mac helps heal sunburn and calm irritated skin.

How are your products scented?

We use premium oils and extracts to add scent to all of our products. For those with extreme sensitivities, we also offer unscented options.

Do your products have a shelf life?

All of our products are best if used within 2 years of purchase.

Can Coco Mac Body Beautiful be used on the face, children, and babies?

Yes! Coco Mac Body Beautiful is gentle enough to use on your face, and is safe for children and babies too.